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Frequently Asked Questions
What are membership options?
We offer monthly, 3-month, 1-year, and corporate group memberships.
How do I download my receipt?
Once logged in, navigate to your profile in the upper right-hand corner. You can edit and download receipts from within your profile.
How can I reset my password?
Go to the top right corner of the homepage, click on the ‘Login’ button; a pop-up window will appear; click ‘Lost password?’ displayed under the ‘Sign In’ button.
What are the cancelation and refund policy?
You must cancel your subscription before the renewal date to prevent the next charge to your credit card. All renewal charges are final and nonrefundable under any circumstances. You may view our cancellation and refund terms. You can cancel your subscription by emailing admin@theimpression.com
How can I enquire about a corporate group membership?
See Group Memberships options above.
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